What should be done if sink water tap buttons do not shut off the running water?

The correct approach when the sink water tap buttons do not stop the running water is to turn on the toilet or the shut-off valve. This is a practical solution because turning on the toilet can create a demand for water that may temporarily alleviate the issue with the sink faucet. It helps to redirect the water flow and may allow for a better handling of the situation until further assistance is available.

Engaging the shut-off valve can also be a crucial step in addressing an ongoing issue with the water supply, helping to mitigate any potential overflow or flooding while providing a measure of control over the water issues being experienced.

This proactive measure focuses on managing the immediate incident effectively rather than only informing someone else about the issue or checking for leaks, which may not provide a quick resolution.