What is the first step a cabin crew member should take to make a PA announcement?

The first step a cabin crew member should take to make a public address (PA) announcement is to remove the handset from the handle. This action is essential because it activates the PA system, allowing the cabin crew member to communicate effectively with passengers. Once the handset is removed, the crew can proceed with their announcement, ensuring passengers receive important information regarding safety, flight updates, or other relevant messages.

To perform a PA announcement safely and effectively, cabin crew must first have control of the communication device, which is accomplished by removing the handset. This is a standard procedure in aviation that ensures clarity and order when conveying critical information to passengers.